This is a talk by Talks Pranav Mistry: The thrilling potential of SixthSense technology. It is a must watch for anyone. you don’t have to be interested in technology to be amazed by this video. if ya get board skip to the end and watch the demos.

It will be exciting to see this technology being integrated into commercial products. It will change the way we interact with computers forever.

This is a really interesting talk on Education by Ken Robinson at a TED conference.   TED is a small nonprofit devoted to Ideas Worth Spreading.  It was started in 1984  as a conference bringing different sectors together.  Today thanks to technology they record and broadcast talks from people such as Bill Clinton, Alain de Button, Bill Gates to name but a few.

In this talk Ken Robinson discuss’s how are education systems around the world are structured and what it means for future generations.  He has some interesting thoughts on how we might do things differently

On Tuesday the 7th of April I flew to London to attend Cloudforce 2009.  Cloudforce was a Cloud Computing event hosted by Salesforce one of the largest players in the Cloud Computing arena and certainly one of the longest standing

So firstly, why did Damson attend.  Well we are Salesforce customers and have been interested in reselling salesforce for some time now.  One of the main reasons we want to resell salesforce is that it integrates with Google Apps.  Google Apps is Damsons flagship “Cloud Computing” product.  Google are by any standards the world leaders in many area including web based applications and any product that integrates with Google is worth a look.

Well first off the conference itself was spectacular.  From the keynotes by Mark Bennioff (CEO of Salesforce) himeself to the giant foam Salesforce mascots running around attacking people!  It was a theatrical performance matched only by some of London westends best.  They had it all down to a tea.

I learnt alot about Salesforce in a relativley short space of time.  The most fundamental realisation I had was that it is not simpley a product accessible online like most other web apps.  It is actually a platform in which developers can create their own apps and run their own ideas, once they use force.com’s language of course.

This was amazing because we were shown how companies from all over the globe such as O2, Orange, Google, Dell and Starbucks were using Salesforce in very new and exciting ways.

What I realised from listening to customers is that salesforce works amazingly well for the big boys who have all the money to pay developers to make Salesforce do what they want and look the way they want but for the small business owner there is a crack which they fall through that Salesforce is not filling.  A gap that makes Salesforce too difficult, complex and expensive for small business owners to use because they don’t have developers who can make Salesforce look and feel the way they want.

This feedback was vital because it led to my conclusion that Salesforce albeit an amazing product and platform does not suit everyone and thats fine.  That is in essence our job a Damson, to match the product to the clients needs based off our analysis.  Salesforce is just another tool in Damsons Suite of products.  I look on Salesforce like the swiss army knife of CRM, it can do everything if you have the time to read the manual and learn how.  However, if you just want a knife, I’ll just sell you a knife (ie. a simpler CRM)

Every tool has its uses

Some of you may have noticed that Gmail went down today, tho only for a few minutes.   It caused panic in the Twitter sphere!  People were twittering about the Gmail  outage at a rate of 120 tweets per minute.

If your Gmail stops working there are a few things to check:

The Google Apps status page is your best bet.  Here they will give details of each outage, when it occurred and possible resolution time.

Another handy site is,downforeveryoneorjustme.com

You can see if a website is just down for you or for the world

If neither of these give you a satisfactory answer, simply do a Twitter search

If you enter a search term like Gmail or Gmail down you will quickly find people talking about the possible outage and whether it is world wide.

I hope this was helpful.  If anyone else has anything to add please do comment below.

Fintan

Craig Weissman talking about Salesforce and Twitter integration

I had a laptop order for an important client this week.  He needed something powerful, light weight, but with a decent screen. My answer was the ultra-slim Samsung X460.

It is a masterpiece of mobility and packed with a comprehensive spec list.  This machine is taking Samsungs proven ability to design portable netbooks and bringing it to the the people who need a “real laptop”.  It offers uncompromising portability, reliability and functionality, plus that all-important touch of elegance.

At a mere 1.84 kg, the X460 is one of the lightest notebooks in its 14.1″ class.  This does not however mean they have skimped on features, boasting the latest Intel® Centrino® 2 processor technology, 3GB of RAM and a 250GB hard drive this machine has alot of power under its sleek hood.

With Windows Vista it was good, but when I rebuilt the laptop with XP Pro it went from good to awesome!  With the spec being more than XP needed to run smoothly it flew through program installs, upgrades and was more than cabable of running many applications at once without the processor or 3GB of onboard RAM even noticing.  It was slick in design, fast in its movements and it wasn’t even trying that hard.  I look forward to getting feedback from my client on the X460 over the next few weeks as he puts it through its paces and will definitley be recommending it to future clients looking for a fully featured portable laptop.

Highlights of the Samsung X460

Intel Centrino 2 P8400 processor

3GB Memory

250GB Hard drive

Windows Vista Business (Also includes Windows XP Pro in the box)

14.1″ widescreen display

Bluetooth 2.0/7 in 1 card reader/P-Dock support/1.3 Megapixel camera

Fingerprint reader

As I’d mentioned before with the abrupt demise of my iPhone I was forced into using a windows mobile phone again.  Well it was short lived.  After just one weekend I was driven mad with this crappy device.

The main issues I found were with the fact that I had become so used ot the iPhone and its ease of use that using the stupid windows mobile pointing stick made me feel like homer and his special dialing wand.

“Your fingers are to fat to use this phone…please match your hand to the keypad now”

I eventually went back to my P910i and bought an app that could handle SSL on email.  I think this shows a fundamental flaw in Windows Mobile and Microsoft’s essential monopoly over the PDA market for the previous decade made them lazy and unimaginative in their design.

The fact that I preferred to use a device that was almost half a decade old just shows how far Microsoft have to come to compete with a now very busy market place.

It also confirmed even further to me that the iPhone is the true game changer.  They have not only created a new phone but also a new market place where people can easily market they’re application to millions with no marketing or sales budget!  Its a developers dream.

As we saw with the recent announcement of iPhone OS 3.0 Apple have enabled over 1000 additional API’s.  This means there are now 1000 more ways that developers can make their applications work, sync, push, pull, talk, text and so much more with the iPhone.  What it really means to the consumer is that there is going to be applications launching with even great potential and functionality then they have ever seen on a mobile device.  Mac have realised that the to make the iPhone the most important mobile device since nokia launch their first phone the just had to do two things

1. Create an easy way to get apps onto your phone (mirroring the iTunes store with music)
2. Open up as many doors to the devices as developers need

Now they simply sit back and watch everyone else make them money.  Genius

This is just a short video I made on Qik from my iPhone.  I was hoping to see how good the quality is as I am heading to the Cloudforce 2009 conference in London on the 7th of April and am hoping to do some video while I am there.

As a cloud computing expert my constant job is not only to convince people of the merits of cloud computing but also in many cases explain what the hell it actually is.  Most of Damson‘s clients aren’t techies and they don’t like when you make it technical.  So finding real world examples of how cloud computing/WEB 2.0/SAAS can really change their working environment is vital in helping people to understand the true benefits.

Technical explanation:  With cloud computing your data is synchronised across all your devices and is always backed up.

Real world example:  When you create a file on your laptop at home it appears on your desktop in the office (instantly!).

I know what your thinking, sure that’s just sugarsync or dropbox or putplace.  That’s easy, right?  Well for a lot of people its not, in fact most techie’s would be shocked at the amount of people out there that don’t know about these technologies that we use everyday.  More importantly then that, trying to get across the actual benefits (not features) of these services can be a challenge.  So when I come across a real life example of how to explain a complicated technology I save it away in my data-bank of analogies and metaphors, for the next customer meeting.

So, while my  iPhone was  off for repair last month it was time to find a replacement.  I had temporarily began using my P910i, great phone, but old and it couldn’t handle SLL which ment no email for me, not acceptable.

The brother was kind enough to give me a lend of his slightly younger XDA Orbit from O2.  It was running windows mobile 6.

So with my new device I formatted it (deleted everything) just to be sure and went about adding mt email settings and Google sync settings.  After about 15 minutes of synchronisation I had 1200+ contacts,  1 year+ of calendar and 200 emails on the XDA.  Impressive and it was all thanks to keeping everything on the cloud.  The mobile was simple a photocopy of the real data held safely online.

Now using the windows mobile OS, is another days post.  However, I live safe in the knowledge that come rain, hail or thievery my data is safe…always.

So with my iPhone dead and my sensitive data deleted I went about the difficult task of finding out about the repair process.

First a little history on my iPhone, it is less than a year old and was purchased in Verona Italy, as they offer a legally unlocked iPhone there.  So I anticipated some issues with Apple and I was right.

I won’t bore you with the details but the outcome of the conversation was basically that not only did I have to send the phone back to an Italian address to be collected by Fedex but I also had to talk to the Italian department of Apple.  Who by the way don’t speak english.

After much searching I eventually found a company in Dublin that repaired iPhones (www.phonevolts.ie) based in the city centre.

Their staff we’re polite and efficient and happily put up with my daily phone calls asking “is it ready yet” even though they told me it would take 14 days.
True to their word 14 days later I recieved my fully repaired iPhone with a new power connection fitted.  For an all in price of 85 euro!

I was impressed. Phone Volts have been repairing phones in Dublin for years and have evolved with the times moving with the technology they so effectivley repair.

I would recommend them to anyone needing a phone or PDA fixed.  They have a no fix no fee policy and will give you a set price before repair goes ahead.

I have been happily using my repaired iPhone for over a month now and all is well in the world.